Jargon, Avoiding

Librarians should avoid library jargon at all costs.  Using outdated words like patrons, library, catalog, books, circulation, and reading is a surefire way to alienate people who come to your information building to use a findy thing to look for words on paper that they can then take home and view with their eyes.

Webinars, Library

Every time a librarian uses the word webinar, a little piece of his or her soul dies.