Friday, February 25, 2011
Video, Going straight to
Librarians should occasionally record video of themselves conducting a reference interview so that they can evaluate and improve their skills at the reference desk. Before you record yourself answering the question, politely ask the patron to wait a moment while you apply your make-up, do a sound check, and take a light reading.
Thursday, February 24, 2011
Restrooms, Gendering
When an androgynous patron asks you to point him or her to the library's restroom, librarians can avoid any awkwardness by...
- Giving them directions to the "family" restroom.
- Saying, "Our restrooms are closed for cleaning."
- Mumbling something about a jammed printer and running away.
- Pulling the fire alarm.
- Handing them a paper cup and saying, "Just use this."
Wednesday, February 23, 2011
Coffee, Making
A polite librarian should never empty the library's staff coffee pot. Always leave one half-cup warming so that a coworker can get the pleasure of sifting the burned dregs through her teeth as she makes a fresh pot for you to enjoy.
Tuesday, February 15, 2011
Animated, Being
When interviewing for a library job, applicants should demonstrate their "excellent interpersonal skills" by talking like a robot and gesticulating wildly.
Friday, February 11, 2011
Current, Keeping it
Librarians should expedite the processing of books with short lifespans. New textbooks, computer software manuals, and anything about social media should be cataloged upon arrival and immediately weeded to make room for something more current.
Monday, January 03, 2011
Up, Catching
Always assume that your library coworkers want the short version of your answer to the obligatory question, "How was your holiday break?"
Some sample short answers that will suffice:
Some sample short answers that will suffice:
- "Okay."
- "Pretty good."
- "Too short."
- "Kind of sad... my _____ died."
- "I'm an atheist."
Wednesday, December 15, 2010
Greetings, Season's
During the holidays, librarians should take precautions to avoid offending their patrons and coworkers with politically incorrect season's greetings. It is best to avoid anything that could be considered even remotely religious ("Merry Christmas!" "Happy Hanukkah!) and any politically-charged, potentially inflammatory generic substitutes ("Happy holiday!" "Season's greetings!"). The safest bet is to hide under the reference desk and avoid human contact until January.
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