Cursing aloud, Reference patrons and

Patrons are allowed to curse aloud in the reference room... Especially if they are old and are frustrated that you can't satisfactorily "ask the computer" to find the right kind of replacement tips for their walking cane.

Example: "No! That's the same shit they sell down at the drug store! I need something that will last more than a damn week!"

You are not, however, allowed to curse back at them.

J